Pricing

Priced per practice.
Never per user.

You are charged for each active client practice. Every plan includes unlimited organization users, unlimited rendering providers and unlimited locations — so growing your team never grows your bill.

Unlimited usersOn every plan, no per-seat charge
Inactive practices aren't billedYou pay for what's live
No surprise overageLimits are reviewed, not auto-charged
Full Billing

For practices you bill end to end

Patient registration, encounters, claim creation and submission, payment posting, follow-up, statements and reporting.

Micro
$49/mo
per practice
  • 250 new claims / month
  • 250 active follow-up claims
  • 1 billing Tax ID
  • Unlimited users
Request a demo
Growth
$179/mo
per practice
  • 3,000 new claims / month
  • 3,000 active follow-up claims
  • Up to 3 billing Tax IDs
  • Unlimited users
Request a demo
Professional
$299/mo
per practice
  • 6,000 new claims / month
  • 6,000 active follow-up claims
  • Up to 5 billing Tax IDs
  • Unlimited users
Request a demo
Enterprise
$499/mo
per practice
  • 12,000 new claims / month
  • 12,000 active follow-up claims
  • Unlimited billing Tax IDs
  • Unlimited users
Request a demo

Above 12,000 new claims per month, pricing is quoted.

Limited-use modes

Not every practice needs full billing

Take on an A/R cleanup or an eligibility-only engagement without paying for a workflow that practice will never use. Select one mode per practice.

Follow-Up Only

Existing A/R, claims, notes, tasks, appeals, documents, payments, adjustments and reporting. No routine creation of patients, encounters or claims — up to 20 new patients and 20 new claims monthly for missing or exceptional records.

Eligibility & Claim Status Only

Patient/insurance and claim-reference imports used only for inquiries. Batch processing, response history, errors, logs and exports included. No claim submission, payment posting, statements or full billing activity.

Plan Active follow-up claims / mo Eligibility + claim-status inquiries Billing Tax IDs Follow-Up Only Eligibility & Status Only
Micro2505001$39$29
Starter1,0002,0001$69$49
Growth3,0006,000Up to 3$129$89
Professional6,00012,000Up to 5$209$149
Enterprise12,00024,000Unlimited$349$249

All prices are per practice, per month.

Which mode does a practice need?

Mode follows the work, not the contract. A practice can move to a different mode in a future billing cycle when its actual workflow changes.

What the practice actually doesRequired mode
Patient creation, encounters, claim submission, posting or statementsFull Billing
Existing A/R, appeals, tasks, payments and follow-up onlyFollow-Up Only
Eligibility and claim-status inquiries onlyEligibility & Claim Status Only
Any Full Billing activity beyond the limited-use allowanceFull Billing
Add-ons

Room to grow without changing plan

If a plan plus add-ons would cost more than the next plan up, the lower applicable plan price is used. You are never penalised for staying put.

ItemMonthlyApplies to
Organization usersIncludedOrganization — unlimited on every plan
Additional 250 new claims$20Full Billing practice
Additional 1,000 new claims$50Full Billing practice
Additional 1,000 active follow-up claims$25Follow-Up practice
Additional 1,000 inquiries$20Eligibility/Status practice
Additional billing Tax ID$40Specific practice
Archived practice — read-only historical access$10Per archived practice
Best-price rule

If a plan plus add-ons would cost more than the next plan, we charge the lower applicable plan price. You don't have to watch the meter.

Worked examples

What this looks like in practice

Micro Full Billing · 220 new claims
$49 Micro — no add-on required
$49/month
Full Billing · 1,800 new claims
$99 Starter + $50 claim block
$149/month
Follow-Up Only · 2,400 active claims
$69 Starter + 2 × $25 follow-up blocks
$119/month
Eligibility/Status · 2,700 inquiries
$49 Starter + $20 inquiry block
$69/month
RCM organization · 3 practices, 40 users
3 × $99 Starter — organization users included at no additional charge
$297/month
How it's counted

No small print you'll discover later

New claims

Only newly created claim records count. Corrections, rejected-claim resubmissions and repeated transmissions do not count again.

Active follow-up claims

Claims that remain open and receive documented follow-up activity during the month. Closed or archived claims do not count.

Inquiries

One eligibility or claim-status request equals one inquiry. Responses and automatic technical retries do not count again.

Per-practice limits

Claims, follow-up claims, inquiries and Tax IDs are measured separately per practice and are not pooled between practices.

Occasional overage

No surprise charge. If a limit is exceeded in two of any three consecutive months, the add-on or appropriate plan starts the next cycle.

Activation & billing

Practice billing begins at production activation. Subscriptions are billed monthly in advance.

Archived practice

Production activity stops and the recurring charge ends from the next billing cycle, when archival is requested before the current cycle closes. Read-only historical access is $10 per month for as long as you need it. If you don't retain read-only access, a standard data export is provided within 90 days of archival, after which the practice data is permanently deleted. A practice reactivated within 12 months is not charged a new onboarding fee.

Mode change

A practice may move to a different mode in a future billing cycle when its actual workflow changes.

What the words mean

Pricing depends on these four terms, so they're worth being precise about.

Organization
The RCM or medical billing company. Users, roles and practice access are managed here.
Practice
A separate client of the RCM organization. Each active practice has its own subscription; inactive practices are not billed.
Billing Tax ID
One unique Tax ID/TIN. Billing NPIs, rendering providers and locations under an included TIN are not separately charged.
Organization user
One enabled login for one named individual — unlimited on every plan. Shared logins are not permitted, because every non-read action is recorded against the user who performed it.
Archived practice
A practice whose production activity has stopped. The recurring charge ends from the next billing cycle, and historical data stays available read-only for as long as you want it.

Onboarding, support and what's excluded

Included

  • Standard onboarding — $250 one time per new practice. Basic configuration, user access, standard templates, one remote training session and production-readiness assistance.
  • Email support during normal business days. Critical production issues receive priority attention. No 24/7 SLA is included.
  • Closure and data export. Cancellation, final access and retention follow the service agreement. Standard exports are available; custom formats or migration help may be quoted separately.

Not included

  • Third-party charges — clearinghouse, eligibility/status, ERA, statements and postage, payment processing, SMS and fax.
  • Custom work — data migration, bulk imports, custom reports, interfaces, special configurations and customer-specific development. Quoted separately.

Not sure which plan fits?

Tell us how many practices you bill for and what the volume looks like. We'll work out the number with you — and say so if a cheaper plan covers it.

Clearinghouse and other third-party charges are excluded. Prices in USD.