Referral Partners introduce prospects and earn recurring commission with no operational work. Resellers buy at a discount, set their own price and invoice their own customers.
The difference isn't the money — it's whether you want to own the customer relationship, and whether you're willing to handle patient data.
eClaimPilot contracts with, invoices and supports the customer. You introduce them and earn for as long as they stay.
You buy at a discount off list, set your own retail price, issue your own invoice and keep the difference.
| What you want | Program |
|---|---|
| Introduce prospects and earn recurring income with no operational work | Referral Partner |
| Stay clear of patient data, HIPAA obligations and support duties | Referral Partner |
| Own the customer contract, set the price and issue the invoice | Reseller |
| Bundle eClaimPilot with your own services or software under one bill | Reseller |
For individuals and companies who can open doors but don't want operational responsibility.
| Item | Terms |
|---|---|
| Commission | 15% of the base plan subscription revenue, recurring — for as long as the introduced organization remains an active paying customer. |
| Onboarding share | 25% of the standard $250 onboarding fee — $62.50 one time for each new practice activated under the introduced organization. |
| Registration | You register the prospect by name before first contact. Commission applies only if that prospect is not already in the eClaimPilot pipeline. |
| Claim window | 90 days from registration to production activation. A registration may be extended once by agreement while a deal is genuinely in progress. |
| Payment | Monthly in arrears, after the corresponding invoice is collected. No commission is payable on unpaid, refunded or written-off invoices. |
| Customer data | Referral partners receive no login and no access to customer data. There is no HIPAA obligation and no Business Associate Agreement is required. |
The discount moves with your active practice count. Worked here against a $99 Starter practice so the numbers are concrete.
Figures shown against a $99 Starter practice, per month.
| Item | Terms |
|---|---|
| Discount applies to | All recurring subscription charges — plan fees and plan add-ons. It does not apply to onboarding, custom work or third-party charges. |
| Tier review | Reviewed quarterly on the trailing count of active practices. A tier increase applies from the next billing cycle; a decrease applies from the following quarter, so one quiet month doesn't cost you your tier. |
| Billing | One monthly invoice to you covering every practice under you, billed monthly in advance. eClaimPilot does not invoice your customers. |
| Retail price | You set your own retail price and keep the difference. Public advertising below eClaimPilot list price is not permitted; private quotations are your own business. |
| Onboarding | $250 per new practice. Reduced to $100 — provisioning only — once you've completed partner training and run your own configuration and training. |
| Support | You provide first-line support to your customers. We provide second-line support to your named contacts by email during normal business days. No 24/7 SLA is included. |
| Provisioning | Organizations and practices are created by eClaimPilot on your written request. Within each organization you manage your own users, roles and configuration. |
| Customer data and BAA | Your staff who support customers will handle protected health information. A signed Business Associate Agreement and named individual logins are required before any such access is granted. Shared login accounts are not permitted, because every non-read action is recorded against the user who performed it. |
Partner commissions and reseller discounts apply to standard list pricing only. They do not combine with founding-customer pricing or any other promotional rate.
Clearinghouse, eligibility and claim status, ERA, statements and postage, payment processing, SMS, fax and similar third-party charges. Custom work such as data migration, bulk imports, custom reports, interfaces and customer-specific development. Onboarding fees, except as stated in each program.
Plans, modes, claim and inquiry counting, Tax ID limits, overage handling, archived practices and data export follow the standard eClaimPilot pricing sheet. Partner status changes the price, never the product terms.
Partner agreements run for 12 months and renew automatically. Either party may end the agreement with 60 days' written notice. Referral commission stops at the end of the notice period. Reseller customers may be offered direct eClaimPilot contracts so that the practices keep working without interruption.
Appointments are non-exclusive and carry no territory or volume guarantee. Partners may only make claims about the product that appear in published eClaimPilot material, and may not represent themselves as employees of eClaimPilot.
Tell us which program fits and roughly how many practices you expect to bring. We'll walk you through the agreement and the product before you commit to anything.
Partner pricing may be revised with 60 days' notice. Rates in force at an activation continue for that customer through the current agreement term. Clearinghouse and third-party charges are excluded.